Please see the steps below: 1. Go to Leave > Add Adjustment > select the employee > Effective Date = Hire Date > Leave Summary = MOM Sick > Transaction Code = Entitlement Adjustment > Days = 5 > Save and Close. 2. Go to Leave > Add Adjustment > select t...

Please help to check the below: 1. Go to Leave > Setup > Leave Package > click into the leave package > under Employees tab > make sure the employee is assigned on the listing. 2. Go to Leave > Generate Leave Run > select leave package > Employee Select...

Please help to check the below: 1. Go to Basic HR > Employee > click into the employee > go to Career tab > make sure category/leave group that used for Annual leave mapping is updated. 2. Go to Leave > Generate Leave Run > select leave package > Genera...

Hi xxx, Good day to you & thank you for your email. This staff's ESS account is mostly in inactivate state which causes him to fail to login even with the newly reset password. The employee's ESS account will become deactivated after exceeding the al...

Please see the steps below: 1. Go to Leave > Setup > Leave Type > click into MOM Sick > go to Application tab > tick "Can apply if not Confirmed" > Can apply after in service for more than = 0 Months > Save and Close. 2. Go to Leave > Add Adjustment > s...

Hi xxx, Good day to you. We have not heard back from you regarding the ticket [ID] We hope that the solution/clarification we provided in the earlier email solved your issue, we will now proceed to close the ticket. Please compose a new ticket if you ...

Hi XXX, Good day to you. The license for new company has already registered, kindly create new organization inside the system as per usual. 1. Go to Basic HR --> Setup --> Organisation 2. Fill in the organisation info 3. Click "Save and Close"

-- Close ticket as there is no further reply from the user --